MiamiDice Casino Privacy Policy

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we at MiamiDice Casino collect, use, store, and safeguard the information you provide when using our services at miamidice.com. By accessing our platform and creating an account, you acknowledge that you have read and understood this policy. Whether you are exploring the miami dice casino online experience, using the miami dice login page, or contacting us via miami dice live chat, this document governs how your data is handled.

Who We Are

At MiamiDice Casino, we operate under the name of White Hat Gaming Limited, a company registered in Malta (registration number C73232), with our registered address at 85 St John Street, Valletta VLT1165, Malta. We are licensed and regulated by the UK Gambling Commission (account number 52894) for customers in Great Britain, and by the Malta Gaming Authority under licence MGA/B2C/370/2017 (issued 01/08/2018) for all other eligible customers. As a licensed operator, we take data protection obligations seriously and operate in full compliance with applicable data protection legislation, including the UK GDPR and the EU GDPR where applicable.

Information We Collect

When you register and interact with MiamiDice Casino, we may collect the following categories of personal information about you:

• Full name, date of birth, and residential address
• Contact details, including email address and phone number
• Payment and financial information used for deposits and withdrawals
• Identity verification documents (such as passport or driving licence)
• Gaming history, session data, and account activity
• Device information, browser type, IP address, and technical identifiers
• Communication records, including live chat transcripts and emails to support@miamidice.com
• Responses to promotions, including any miami dice bonus or miami dice free spins you claim

We collect this information when you register, make a miami dice casino deposit, claim a miamidice bonus code, contact our support team, or use any feature on our platform.

How We Use Your Information

At MiamiDice, we use your personal data to deliver a safe, legal, and enjoyable online gambling experience. Specifically, we process your data for the following purposes:

• To create and manage your account and verify your identity
• To process deposits and withdrawals in accordance with our payment terms
• To fulfil our legal and regulatory obligations, including anti-money laundering (AML) checks and responsible gambling requirements
• To deliver promotional offers, including miami dice casino bonus codes and ongoing rewards
• To provide customer support via live chat and email
• To improve our platform, services, and user experience
• To conduct affordability and safer gambling assessments where required
• To send you relevant communications about our products and promotions (where you have opted in)

We at MiamiDice will never sell your personal data to third parties for their own marketing purposes.

Legal Basis for Processing

Our MiamiDice platform processes your personal data on the following legal grounds:

• Contractual necessity — to fulfil our obligations when you register and use our services
• Legal obligation — to comply with gambling regulations, AML laws, and financial reporting requirements
• Legitimate interests — to detect fraud, protect our platform, and improve our services
• Consent — for marketing communications, where you have explicitly opted in

Sharing Your Information

We at MiamiDice Casino may share your personal information with trusted third parties only where necessary and under strict data protection obligations. These may include:

• Payment processors such as Visa, Mastercard, PayPal, Skrill, Neteller, Trustly, and other providers we support
• Identity verification and fraud prevention services
• Regulatory bodies such as the UK Gambling Commission and the Malta Gaming Authority
• Our licensed game providers, including Evolution, NetEnt, Pragmatic Play, and other studios
• IT infrastructure and security service providers
• Legal and compliance advisors where necessary

We ensure that all third parties with whom we share data are bound by appropriate contractual and legal obligations to protect your information.

Cookies and Tracking Technologies

Our MiamiDice website uses cookies and similar tracking technologies to enhance your experience, analyse site usage, and deliver relevant content. Cookies help us remember your preferences, keep you securely logged in via the miami dice login page, and improve overall site performance. You may manage or disable cookies through your browser settings, though some features of our platform may not function correctly without them. For full details, please refer to our separate Cookie Policy.

Data Retention

We retain your personal data for as long as your account remains active and for a minimum of five (5) years after account closure, in line with our obligations under gambling and financial regulations. Where we are required by law to retain data for longer periods, we will do so accordingly. We at MiamiDice Casino apply strict internal policies to ensure that data is securely deleted or anonymised once retention periods have expired.

Your Rights

Depending on your location and applicable law, you have the following rights with respect to your personal data held by us:

• Right of access — you may request a copy of the personal data we hold about you
• Right to rectification — you may ask us to correct inaccurate or incomplete data
• Right to erasure — in certain circumstances, you may request that we delete your data
• Right to restrict processing — you may request that we limit how we use your data
• Right to data portability — you may request your data in a structured, machine-readable format
• Right to object — you may object to processing based on legitimate interests or for direct marketing
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at support@miamidice.com. We will respond to verified requests within the timeframes required by applicable law.

Data Security

We are committed to keeping your data safe. At MiamiDice, we implement industry-standard technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. Our platform uses SSL encryption for all data transmissions, and we conduct regular security assessments of our systems. For those wondering — is miami dice casino safe? Our security measures, dual licences, and regulatory oversight confirm that we maintain the highest standards of data protection and operational integrity.

International Transfers

As a Malta-based operator, MiamiDice Casino may transfer your personal data to countries outside the UK or European Economic Area (EEA) where our service providers are located. When such transfers occur, we ensure appropriate safeguards are in place — including standard contractual clauses or equivalent mechanisms — to protect your data in accordance with applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. When we make material changes, we will notify you via email or through a prominent notice on our platform. We encourage you to review this policy periodically. Continued use of our MiamiDice services following any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or complaints about how we handle your personal data, please do not hesitate to reach out to us. You can contact our team via:

• Email: support@miamidice.com
• Live Chat: Available 24/7 directly on our website at miamidice.com
• Post: White Hat Gaming Limited, 85 St John Street, Valletta VLT1165, Malta

If you are a UK resident and are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk. EU residents may contact their local data protection authority. We at MiamiDice Casino are dedicated to resolving all privacy concerns promptly and transparently.